Grand Prix Grand Tours is the trading name of Grand Tours Travel Limited whose registered office is at 310 Harrow Road, Wembley, Middlesex, United Kingdom, HA9 6LL.
We act as an agent for third party travel suppliers. We do not own or control those who actually provide the accommodation, flights, car hire, other transport, event tickets or other services which you book through us. Our obligations to you differ depending on what you book through us. Where you purchase only event tickets this is a “Non-Package” Booking; where you book any of our Tours and F1 Packages this is a “Package” Booking.
Our bookings are subject to availability. Before a booking is confirmed, full details of your proposed holiday will be advised to you by email.
A binding contract between us and you (the lead name on the booking) is only formed when we issue our booking confirmation after having received payment from you, in cleared funds, of either the required deposit or the full price of your holiday (depending on when the booking is made relative to the intended departure date). By making the booking you accept that you have the authority to bind all members of your party to these terms and conditions of booking and you take responsibility as the lead name on the booking to make payment and to receive documentation on behalf of your party.
PRICE AND PAYMENT
We reserve the right to alter the prices of any holidays shown on our website or set out in our written proposal to you at any time before your booking is confirmed. You will be advised of the current price before your booking is confirmed.
The price of your holiday is inclusive of taxes and where applicable, all additional fees and charges and other costs (unless otherwise stated). Where any costs cannot be reasonably calculated by us in advance of the conclusion of your contract, we will give you an indication at the time of booking of the type of additional costs which you may still have to bear.
Please note that all payments taken on a debit or credit card will be taken in GBP sterling and so if you are a customer whose payment card is not denominated in GBP, the final price will be calculated in accordance with the applicable exchange rate on the day your card issuer processes the transaction.
Grand Prix Driving Tours & Self-Drive Holidays: in order to make a booking, a deposit of 10% will be required. Deposits are non-refundable and will be taken at the time of booking. The balance payment is due 12 weeks in advance of the intended departure date. If the booking is made less than 12 weeks before departure, the full price of the holiday will be payable on booking. Your booking confirmation will advise the balance payment due date. If following the payment of a deposit at the time of booking, any balance remains unpaid within 12 weeks of the intended departure date, we reserve the right not to issue travel documentation and treat your booking as cancelled. As per our agreement with the Travel Trust Association (TTA) all monies will be held in Trust until the completion of your holiday.
Grand Prix Travel Packages: in order to make a booking, full payment is required upfront. We can offer flexible payment terms upon request. As per our agreement with the Travel Trust Association (TTA) all monies will be held in Trust until the completion of your holiday.
Grand Prix Tickets: in order to make a booking, full payment is required upfront.
Payments must be made in the currency of the invoice and you will be responsible for any bank charges that may be incurred. Payments can be made by cheque, bank transfer, debit or credit card. In all cases, a booking will not be confirmed until we are in receipt of cleared funds.
AMENDMENT, TRANSFERS AND CANCELLATION BY YOU
Any cancellation or amendment request must be sent us in writing by email to firstname.lastname@example.org and will not take effect until received by us.
If after our booking confirmation has been issued, you wish to change your travel arrangements in any way, we will do our best to assist you in amending your arrangements after booking, but, subject to your right to transfer, we cannot guarantee that this will always be possible. Any request for changes must be in writing from the person who made the booking.
You may transfer your booking to another person who satisfies all the conditions applicable to your travel contract. We must receive at least 7 days’ written notice from you in order to make such a transfer. Any additional fees, charges or other costs incurred as a result of transferring your booking will be passed on to you with these costs being advised to you before we effect any transfer. You and the person to whom you transfer your booking shall be jointly liable to us for the payment of the balance due and for any such additional fees, charges or other costs.
If you and/or any member of your party are considering altering your booking in any way, please contact our staff, who will notify you of the applicable charges.
You, or any member of your party, may cancel your travel arrangements at any time before the start of the holiday. The cancellation will take effect from the date that we receive written notification of cancellation from you. We will accept notification of cancellation by email, on the understanding that you agree and accept that where you are shown as the sender of the email, we will be entitled to assume that such email has been sent by you.
Cancellations may incur cancellation charges depending on how much notice you give us prior to the departure date. Cancellation charges represent our reasonable costs of terminating your contract based on the time of termination of the contract before the start of the package and the expected cost savings and income from alternative deployment of the travel services where available.
Grand Prix Driving Tours & Self-Drive Holidays: If you cancel your holiday more than 12 weeks before your intended departure date (i.e. before the balance due date), the cancellation charge is the amount of your deposit although it could be more. Charges for cancellation after the balance due date will be 100% of the price of the holiday, less any monies already paid. Please ask for confirmation of the amount of any cancellation charge before cancellation.
Grand Prix Travel Packages: If you cancel your holiday at any time before your intended departure date, the cancellation charge is the amount of your payment.
In all cases, where cancellation results in us making a refund payment to you, such payment will be made to you as the lead and contracting member of your party, or any substitute lead and contracting member of the party. This will be the case regardless of which members of the party making the deposit and balance payments for the booking. All refunds will be paid within 14 days of cancellation.
AMENDMENTS AND CANCELLATION BY US
(a) Amendments before departure
We may have to make amendments to your proposed holiday and may do this at any time and we will advise you of any changes that affect your booking before we issue the booking confirmation.
Occasionally, it is necessary for us to make changes after your booking has been confirmed. We are entitled to make minor changes to your booking provided that we inform you.
If, before the start of the holiday, we are constrained by circumstances beyond our control to alter significantly any of the main characteristics of the trip, or cannot fulfil your special requirements that we have accepted in your booking confirmation, we will notify you as soon as possible. Within the period that we shall specify in the notice, you may either: (i) accept the proposed changes; or (ii) terminate the contract without paying a cancellation charge.
If you choose to terminate your contract, you may accept a substitute holiday where we are able to offer this to you.
Where the changes to your contract or the substitute holiday offered result in a package of lower quality or cost, you are entitled to an appropriate price reduction.
If you terminate the contract and do not accept a substitute package, you will be entitled to a full refund within 14 days after the contract is terminated. In addition, compensation may be payable for any lack of conformity.
(b) Cancellation by us
Whilst we hope we will never have to cancel your holiday, this is very occasionally necessary and we reserve the right to do so. We will do our best to offer alternative arrangements of a comparable or better quality. If we can only offer lower quality, we will offer to give you an appropriate price reduction. If we cannot offer you an alternative, we will give you a full and prompt refund of the price of the trip. We will also be liable to pay appropriate compensation unless:
we are prevented from performing the contract because of Unavoidable and Extraordinary Circumstances and we notified you without undue delay before the start of the package; or
we have to cancel because the minimum number of persons enrolled for the package is smaller than the minimum number stated in the contract and we notify you within the following time periods.
In the case of holidays lasting more than 6 days, no later than 20 days before the start of the package;
In the case of holidays lasting between 2 and 6 days, no later than 7 days before the start of the package;
In the case of holidays lasting less than 2 days, no later than 48 hours before the start of the package.
(c) Unavoidable and Extraordinary Circumstances
Unavoidable and extraordinary circumstances mean a situation beyond the control of a party the consequences of which could not have been avoided even if all reasonable measures had been taken by that party (“Unavoidable and Extraordinary Circumstances”). Unavoidable and Extraordinary Circumstances will usually include but are not limited to, war, the threat of war, airport closures, Eurotunnel/Le Shuttle closures, airspace closures, the inability of the airline(s) or Eurotunnel/Le Shuttle to operate flights as a result of the United Kingdom’s decision to leave the European Union (including the loss or restriction of air traffic or transit rights or the right of the airline(s) to enter any airspace), serious security problems such as riots, civil disturbance or unrest due to political instability or terrorist activity (actual or threatened), industrial disputes, technical or maintenance problems with transport, machinery or equipment, power failure, significant risks to human health such as outbreak of serious disease at the travel destination, natural or nuclear disaster, fire, flood, drought, earthquake, or adverse weather conditions (actual or threatened) and the Foreign & Commonwealth Office advising against travel to a particular destination.