Grand Tours Travel Limited (Registered in England & Wales. Company Registration Number 11756386) is the trading name of Grand Tours Travel Limited whose registered office is at 310 Harrow Road, Wembley, Middlesex, United Kingdom, HA9 6LL.
We act as an agent for third party travel suppliers. We do not own or control those who actually provide the accommodation, flights, car hire, other transport, event tickets or other services which you book through us. Our obligations to you differ depending on what you book through us. Where you purchase only event tickets this is a “Non-Package” Booking; where you book any of our Tours and F1 Packages this is a “Package” Booking.
Our bookings are subject to availability. Before a booking is confirmed, full details of your proposed holiday will be advised to you by email.
A binding contract between us and you (the lead name on the booking) is only formed when we issue our booking confirmation after having received payment from you, in cleared funds, of either the required deposit or the full price of your holiday (depending on when the booking is made relative to the intended departure date). By making the booking you accept that you have the authority to bind all members of your party to these terms and conditions of booking and you take responsibility as the lead name on the booking to make payment and to receive documentation on behalf of your party.
All contracts will be governed by and construed in accordance with the laws of the United Kingdom and shall be subject to the non-exclusive jurisdiction of the court of Great Britain
PRICE AND PAYMENT
We reserve the right to alter the prices of any holidays shown on our website or set out in our written proposal to you at any time before your booking is confirmed. You will be advised of the current price before your booking is confirmed.
The price of your holiday is inclusive of taxes and where applicable, all additional fees and charges and other costs (unless otherwise stated). Where any costs cannot be reasonably calculated by us in advance of the conclusion of your contract, we will give you an indication at the time of booking of the type of additional costs which you may still have to bear.
Please note that all payments taken on a debit or credit card will be taken in GBP sterling and so if you are a customer whose payment card is not denominated in GBP, the final price will be calculated in accordance with the applicable exchange rate on the day your card issuer processes the transaction.
Grand Prix Driving Tours & Self-Drive Holidays: in order to make a booking, a deposit of 10% will be required. Deposits are non-refundable and will be taken at the time of booking. The balance payment is due 12 weeks in advance of the intended departure date. If the booking is made less than 12 weeks before departure, the full price of the holiday will be payable on booking. Your booking confirmation will advise the balance payment due date. If following the payment of a deposit at the time of booking, any balance remains unpaid within 12 weeks of the intended departure date, we reserve the right not to issue travel documentation and treat your booking as cancelled. As per our agreement with the Protected Trust Services (PTS) all monies will be held in Trust until the completion of your holiday.
Grand Prix Travel Packages: in order to make a booking, full payment is required upfront. We can offer flexible payment terms upon request. As per our agreement with the Protected Trust Services (PTS) all monies will be held in Trust until the completion of your holiday.
Grand Prix Tickets: in order to make a booking, full payment is required upfront.
Payments must be made in the currency of the invoice and you will be responsible for any bank charges that may be incurred. Payments can be made by cheque, bank transfer, debit or credit card. In all cases, a booking will not be confirmed until we are in receipt of cleared funds.
AMENDMENT, TRANSFERS AND CANCELLATION BY YOU
Any cancellation or amendment request must be sent us in writing by email to email@example.com and will not take effect until received by us.
If after our booking confirmation has been issued, you wish to change your travel arrangements in any way, we will do our best to assist you in amending your arrangements after booking, but, subject to your right to transfer, we cannot guarantee that this will always be possible. Any request for changes must be in writing from the person who made the booking.
You may transfer your booking to another person who satisfies all the conditions applicable to your travel contract. We must receive at least 7 days’ written notice from you in order to make such a transfer. Any additional fees, charges or other costs incurred as a result of transferring your booking will be passed on to you with these costs being advised to you before we effect any transfer. You and the person to whom you transfer your booking shall be jointly liable to us for the payment of the balance due and for any such additional fees, charges or other costs.
If you and/or any member of your party are considering altering your booking in any way, please contact our staff, who will notify you of the applicable charges.
You, or any member of your party, may cancel your travel arrangements at any time before the start of the holiday. The cancellation will take effect from the date that we receive written notification of cancellation from you. We will accept notification of cancellation by email, on the understanding that you agree and accept that where you are shown as the sender of the email, we will be entitled to assume that such email has been sent by you.
Cancellations may incur cancellation charges depending on how much notice you give us prior to the departure date. Cancellation charges represent our reasonable costs of terminating your contract based on the time of termination of the contract before the start of the package and the expected cost savings and income from alternative deployment of the travel services where available.
Grand Prix Driving Tours & Self-Drive Holidays: If you cancel your holiday more than 12 weeks before your intended departure date (i.e. before the balance due date), the cancellation charge is the amount of your deposit although it could be more. Charges for cancellation after the balance due date will be 100% of the price of the holiday, less any monies already paid. Please ask for confirmation of the amount of any cancellation charge before cancellation.
Grand Prix Travel Packages: If you cancel your holiday at any time before your intended departure date, the cancellation charge is the amount of your payment.
In all cases, where cancellation results in us making a refund payment to you, such payment will be made to you as the lead and contracting member of your party, or any substitute lead and contracting member of the party. This will be the case regardless of which members of the party making the deposit and balance payments for the booking. All refunds will be paid within 14 days of cancellation.
(d) Cancellation due to Covid related circumstances
Where you are choosing to travel to a destination subject to the FCDO advisory against non-essential travel, you accept that once your booking has been confirmed, if you decide not to travel due to the FCDO advisory, you will have to pay our standard cancellation charges as shown in the above booking conditions – you are not entitled to cancel and receive a full refund in these circumstances, as it is assumed and you confirm that you have made your booking with full knowledge of the FCDO advisory against non-essential travel.
Where your chosen destination is exempt from the FCDO advisory against non-essential travel at the time of booking but is subsequently removed from the FCDO exemption list and at that point becomes subject to the FCDO advisory against non-essential travel, you accept that you will not have the right to cancel your booking and receive a full refund. If you choose to no longer travel in these circumstances, you will have to pay our standard cancellation charges as shown in the above booking conditions, as you made your booking with full knowledge of the risks of travelling during the Covid-19 pandemic.
Please note that we will have no liability for any refunds, compensation, costs, expenses or other losses of any kind incurred by you (including, where applicable, the cost of medical treatment), in the following circumstances:
a. If you, or anyone in your booking party, test positive for Covid-19, or are notified or otherwise become aware that you have, or suspect you may have, come into close contact with someone who has tested positive for Covid-19 (or where they otherwise suspect they may have Covid-19) and have to self-isolate for a period of time.
If this happens within 14 days of your departure date, you must contact us immediately as you may no longer be able to travel. We will offer you the following options where possible and subject to availability:
i. Postponing your holiday to a later date. We will notify you of any impact on the price the postponement may have (please note that you may have to pay full cancellation charges on some elements of your holiday, such as the flight, as well any increase in cost imposed by suppliers);
ii. If not everyone on the booking is affected, you will have the right to transfer your place on the holiday to another person nominated by you, subject always to compliance with the requirements within our booking conditions;
iii. Cancelling your booking, in which case we will impose our standard cancellation charges as at the date of cancellation by you. You may be able to claim these costs back from your travel insurance – please check your policy wording.
If this happens whilst you are on your holiday, please notify us immediately and we will provide such reasonable assistance as we can in the circumstances. However, we will not be responsible for covering the cost of any curtailment of your holiday, missed transport arrangements, additional accommodation required, or other associated costs incurred by you. Your travel insurance may cover some of these costs for you – please check the policy wording.
b. You fail any tests, checks or other measures imposed by a supplier, airline, port or airport, border control authority or other government body or local authority or fail to submit for testing or assessment when requested to do so, and as such you are denied boarding, entry to the destination, access to the travel services or you are otherwise unable to proceed with your holiday, or any part of the holiday, or you are required to self-isolate within the destination. Your travel insurance may cover some of these costs for you – please check the policy wording.
AMENDMENTS AND CANCELLATION BY US
(a) Amendments before departure
We may have to make amendments to your proposed holiday and may do this at any time and we will advise you of any changes that affect your booking before we issue the booking confirmation.
Occasionally, it is necessary for us to make changes after your booking has been confirmed. We are entitled to make minor changes to your booking provided that we inform you.
If, before the start of the holiday, we are constrained by circumstances beyond our control to alter significantly any of the main characteristics of the trip, or cannot fulfil your special requirements that we have accepted in your booking confirmation, we will notify you as soon as possible. Within the period that we shall specify in the notice, you may either: (i) accept the proposed changes; or (ii) terminate the contract without paying a cancellation charge.
If you choose to terminate your contract, you may accept a substitute holiday where we are able to offer this to you.
Where the changes to your contract or the substitute holiday offered result in a package of lower quality or cost, you are entitled to an appropriate price reduction.
If you terminate the contract and do not accept a substitute package, you will be entitled to a full refund within 14 days after the contract is terminated. In addition, compensation may be payable for any lack of conformity.